Return and Refund Policy

Our goal is to ensure your complete satisfaction with your purchase.

If, for whatever reason, you are dissatisfied with your Claris Companion, you can return it to Claris Healthcare within 30 days of the date of delivery for a full refund, we will even pay for the return shipping. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.

Claims for missing items or items damaged in transit must be received within three business days of receipt of merchandise.

Claris-Companion-Guarantee

How To Return your Claris Companion

Your item must be in its original condition to be returned, unless there is a manufacturer defect. Any additional damage or missing parts will be assessed against the purchase amount.

1. Please email accounts@clariscompanion.com to request a refund and we will provide you with a return shipping label and boxing instructions.

2. In the US, mail your returned item to:

Claris Healthcare Inc
1465 Slater Road
Ferndale, WA
98248-5007

In Canada, mail your returned item to:

Claris Healthcare Inc
302 – 1233 Beach Ave
Vancouver, BC
V6E 1V4

3. Include in your package a signed letter stating the reason for your return and the original receipt.